Personal data and cookies

INTERNET POLICY

CHAUSSEA informs you that your personal data is collected and processed in compliance with the French Data Protection Act n°78-17 of 6 January 1978 and with the General Data Protection Regulation (EU) 2016/679.

Who collects your data?

The Data Controller, hereinafter referred to as "the Company", which collects your data on the chaussea.com website is :

CHAUSSEA SAS
105 avenue Charles de Gaulle
54910 VALLEROY
Registered with the RCS of Briey under number 330 267 691
The customer is informed that this automated data processing has been declared to the CNIL under number 1782384.

Why do we collect your data?

The following data may be collected:

Civility,
Last name,
First name,
Date of birth,
Postal address for delivery,
Mailing address for invoicing,
E-mail address,
Telephone number,
IP addresses,
Information relating to transactions and the follow-up of the commercial relationship,
Information relating to participation in competitions and promotional operations.

All of the data that you provide to us are mainly necessary:

For the processing, follow-up and delivery of orders.
To ensure the commercial relationship between the customer and the Company:
- The constitution of a customer and prospect file,
- Sending advertising messages or promotional offers via the newsletter and SMS, including for the organisation of competitions,
- Informing our customers about CHAUSSEA events (for shop promotions),
- Management of privileged customers (exclusive offers),
- Communication of commercial offers for products and services similar to those acquired,
- The provision of sharing tools on social networks,
- Management of customer satisfaction and collection of your opinions,
- Measuring the number of visitors to the site,
- Sharing information with commercial partners,
- Geolocation: in order to determine the nearest shop to optimise product delivery conditions. The buyer can at any time from his browser put an end to the geolocation.

What do we do with your data and who can access it?

The information collected may be communicated to third parties linked to CHAUSSEA by contract for the performance of sub-contracted tasks necessary for the management of your account, your orders and payments.

Your personal data may, in particular, be transferred to third party service providers outside the European Union due to the partial subcontracting of processing.

Before any transfer of personal data, and in particular outside the EU, CHAUSSEA ensures that its service providers guarantee the best conditions and procedures, in accordance with the regulations in force, for the security of such transfers.

In the context of the fight against Internet fraud, information relating to the Purchaser's order may be transmitted to any third party authorised by law or designated by CHAUSSEA for the sole purpose of verifying the Purchaser's identity and the validity of the order.

How long do we keep your data?

After 3 years of inactivity on the part of the customer, CHAUSSEA shall proceed with the anonymisation of personal data.

How to exercise your rights?

After your first purchase on the Chaussea.com website or in shop, if you have given us your email address or telephone number at the checkout, you may receive advertising messages or promotional offers by email or SMS.

If you have also subscribed to our newsletter on Chaussea.com or in shop, you will receive our latest trends, personalised offers and exclusive promotional offers every week.

In accordance with the provisions of the French Data Protection Act of 6 January 1978 and the provisions of Regulation (EU) 2016/679, the customer has the right to access, rectify, delete, limit and transfer information concerning him/her at any time.

The customer may exercise his rights by:

Sending an e-mail to the following address: sav@chaussea.com
Via the form available on the site: https://www.chaussea.com/
Directly by post to the following address:

CHAUSSEA SAS
Customer Service
105 Avenue Charles de Gaulle
54910 VALLEROY

The customer can also formulate directives on the conservation, deletion and communication of his personal data after his death. To do so, the buyer may formulate his or her advance directives by writing to sav@chaussea.com

The customer can also ask to no longer receive commercial offers or newsletters (by clicking on the unsubscribe link at the bottom of each email) or SMS (by sending STOP to 36953).

You may also lodge any complaint with a supervisory authority such as the Commission Nationale Informatique et Libertés www.cnil.fr

DPO

The Company has appointed a Data Protection Officer (DPO) whose mission is to ensure compliance with the regulations in force on the protection of personal data.

You can contact him at the following address: DPO@chaussea.com

Cookies

When browsing the website www.chaussea.com a banner will appear so that you can accept the use of COOKIES.

This "COOKIES" section allows you to find out more about the origin and use of navigation information processed when you visit our site and about your rights.

Thus, when you visit our site, information relating to your browsing may be recorded in "Cookies" files installed on your terminal (computer, tablet, smartphone, etc.).

These cookies are issued by us in order to facilitate your navigation on our site. They may be issued by partners in order to personalise the advertising offer sent to you outside the CHAUSSEA site.

In addition, cookies may be included in the advertising spaces on our site. These advertising spaces display advertising content from advertisers on your terminal.

Please note that only the sender of a cookie is likely to read or modify the information contained in it.

If you share the use of your terminal with other people, we cannot be certain that the services and advertisements intended for your terminal correspond to your own use of this terminal and not that of another user of this terminal.

The cookies we issue

The cookies we install on your terminal enable us to recognise your browser when you connect to our site.

In order to serve our customers in the best possible way, we issue cookies in order to :

establish statistics of frequentation (number of visits, pages seen, abandonment in the order process...) in order to follow and improve the quality of our services.
adapt the presentation of our site to the display preferences of your terminal.
store information entered in forms, manage and secure access to reserved and personal areas such as your account, manage your shopping cart.
provide you with content, including advertising, related to your interests and to personalise the offers we send you.

Third-party cookies

When you access the www.chaussea.com website, one or more cookies from partner companies (third-party cookies) may be placed on your computer via the pages of our website or via content displayed in our advertising spaces.

The issue and use of cookies by third parties are subject to the privacy policies of these third parties. We have no access to or control over third party cookies. However, we ensure that partner companies process the information collected on the chaussea.com site exclusively for the needs of CHAUSSEA and in compliance with the French Data Protection Act and Regulation (EU) 2016/679

We inform you that you can refuse third-party cookies by making the appropriate settings in your browser.

The cookies used on our site

These cookies are used by the service providers we use to promote our activities and offers. Their purpose is to:

identify the products consulted or purchased on our site in order to personalise the advertising offer sent to you outside the chaussea.com site
send you, if you have authorised it when registering with these service providers, chaussea.com offers by email.

Cookies contained in advertising content

The advertising content (graphics, animations, videos, etc.) displayed in our advertising spaces may contain cookies issued by third parties. The purpose of these cookies is to enable the compilation of statistics on the advertisements displayed (number of displays, advertisements displayed, number of users who clicked on each advertisement, etc.).

Your choices regarding cookies

Several possibilities are offered to you to manage cookies. Any settings you make may affect your Internet browsing and your access to certain services that require the use of cookies.
You can express and modify your wishes regarding cookies at any time, by the means described below.

The choices available to you through your browser

You can configure your browser software so that cookies are recorded in your terminal or, on the contrary, that they are rejected, either systematically or according to their sender. You can also configure your browser software so that you are offered the option of accepting or rejecting cookies from time to time, before a cookie is likely to be stored in your terminal.

Please note that if your browser is configured to refuse all cookies, you will not be able to make purchases or take advantage of essential functions of our site, such as storing items in your shopping cart or receiving personalized recommendations. We encourage you to set your browser to the best setting.

The configuration of each browser is different. The settings are described in your browser's help menu, which will tell you how to change your cookie preferences.

Cookies declaration

This website uses cookies. Cookies allow us to personalise content and advertisements, provide social media features and analyse our traffic. We also share information about the use of our site with our social media, advertising and analytics partners, who may combine this with other information you have provided to them or that they have collected through your use of their services.

Cookies are small text files that can be used by websites to make the user experience more efficient.
The law states that we may only store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can change or withdraw your consent at any time from the Cookie Statement on our website.
To find out more about who we are, how you can contact us and how we process personal data please see our Privacy Policy.
Please indicate the identifier of your consent and the date you contacted us regarding your consent.
Your consent applies to the following areas: www.chaussea.com

To view the details of the cookies used, click here.

Social networks

Our site uses computer applications from third parties, which allow the Internet user to share content on our site with other people or to let these other people know their opinion about content on our site. This is particularly the case with the "Share" button from social networks such as Facebook, Twitter, Pinterest etc.

When the customer consults a page of the site containing such a button, his browser establishes a direct connection with the servers of the social network.

If they are connected to the social network during their browsing, the application buttons make it possible to link the pages consulted to their user account.

If the customer interacts with the plug-ins, for example by clicking on the "Like" button or by leaving a comment, the corresponding information will be transmitted to the social network and published on his account.

If the customer does not want the social network to link the information collected through chaussea.com to his or her user account, the customer must log out of the social network before visiting chaussea.com.

We invite you to consult the privacy protection policies of these social networks in order to learn about the purposes of use, particularly advertising, of the browsing information that they may collect through these application buttons.

SHOP POLICY

Who collects the data